Terms of Service

Effective November 13, 2026

These terms are an agreement between you and JSI Studio ("we", "us"), which operates GoSpectify. By creating an account or using GoSpectify, you agree to them. If you use GoSpectify for a company, you confirm you can accept these terms for it, and "you" includes that company.

1. The service

GoSpectify lets you capture businesses from business cards, storefront signs and notes, organize them in prospect lists, look up business and contact details, plan follow-ups and routes, draft messages, and work as a team. We may improve, change or retire features over time. If we remove a core feature you pay for, we'll tell you in advance.

2. Your account

• Give accurate sign-up details and keep your password safe. You're responsible for activity under your account.
• You must be at least 18 and using GoSpectify for business purposes.
• On a Team plan, the account owner controls the team: who is invited, their roles, which lists they can open and the billing. Lists and history created in a team belong to the team, and stay with it when a member leaves.

3. Free trial

New accounts get a 14-day free trial with everything included and no card required. If you choose a plan during the trial, your card is not charged until the trial ends. If you don't choose a plan, your lists, contacts and notes stay available to view, edit and export, and scanning, contact lookups and drafted messages pause until you do.

4. Plans, billing and renewal

• Prices. Current prices are shown in the app under Plans & billing and on our website, in US dollars and before any applicable taxes. Team plans are priced per rep, with a minimum of 2.
• Automatic renewal. Paid plans renew automatically each month or year, depending on what you choose, and your card is charged at the start of each period until you cancel.
• Changes to your plan. When you add reps or switch plans in the middle of a period, Stripe adjusts the charge for the time remaining.
• Price changes. We may change prices for future periods. We'll tell you at least 30 days before a change affects you, and you can cancel before it takes effect.
• Founding-member pricing. Founding members keep their founding price for their first 12 months of paid billing on a monthly plan. After that, the regular price applies. The offer is limited to the first 100 members and to sign-ups by the date shown on our website, and it ends if you cancel and later re-subscribe.
• Contact lookups. Each plan includes a monthly number of lookups, which reset each month and don't carry over. Extra lookup packs don't expire while you have an active paid plan.
• Failed payments. If a payment fails, we'll ask you to update your card. If it isn't resolved, paid features may pause until it is.
• Taxes. Prices don't include sales tax or similar taxes. Where we're required to collect them, they're added at checkout.
• Payments are processed by Stripe, under Stripe's own terms.

5. Cancellation and refunds

• Cancel any time from Plans & billing → Manage billing. Your plan stays active until the end of the period you've paid for, then doesn't renew.
• Refunds. Because you can try GoSpectify free for 14 days first, payments are non-refundable, including for partly used periods, unused lookups and extra lookup packs, except where the law requires otherwise.
• If you were charged by mistake, or something on our side kept you from using GoSpectify, email us within 30 days and we'll make it right, including a refund where appropriate.
• After cancellation you can still sign in to view and export your lists.

6. Using GoSpectify responsibly

You agree not to:

• Use GoSpectify or the contact details you find in it to send spam, or contact people in ways that break laws such as the CAN-SPAM Act, the Telephone Consumer Protection Act, do-not-call rules or privacy laws. You are responsible for how you contact the people in your lists.
• Collect information about people for anything other than legitimate business-to-business sales, or use lookups to profile, track or harass anyone.
• Resell lookup results, copy the service, scrape it, test its security without permission, or get around plan limits.
• Upload anything unlawful, or anything you don't have the right to use.
• Share one seat among several people. Each rep needs their own account.

We may suspend accounts that break these rules or put the service or other users at risk.

7. Your content

What you put into GoSpectify (lists, photos, notes and activity) stays yours. You give us permission to store and process it only to run GoSpectify for you, including sending it to the service providers listed in our Privacy Policy. We don't sell it or use it to train AI models. You can export it at any time.

8. AI and lookup results

GoSpectify uses AI to read photos and notes and to draft messages, and outside data providers to find business and contact details. These results can be incomplete or wrong. Check important details, and review drafted messages before you send them.

9. Other services

GoSpectify works with services run by other companies, such as Google, Stripe and our data providers. Their terms apply to your use of them, and we aren't responsible for them.

10. Ending your use

You can stop using GoSpectify and ask us to delete your account at any time. We may end or suspend access for a serious or repeated breach of these terms, or if we have to by law. If we discontinue GoSpectify, we'll give you at least 30 days' notice to export your data and refund any prepaid time you can't use.

11. Disclaimers

GoSpectify is provided "as is" and "as available". To the extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We don't promise that GoSpectify will be uninterrupted or error-free, or that it will produce any particular sales result.

12. Limitation of liability

To the extent the law allows, we aren't liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim about GoSpectify is limited to the amount you paid us in the 12 months before the claim.

13. Indemnity

If someone brings a claim against us because of the content you added or how you contacted people using GoSpectify, you agree to cover our reasonable costs of that claim, to the extent the law allows.

14. Changes to these terms

We may update these terms. For material changes, we'll tell you in the app or by email at least 30 days before they take effect. Continuing to use GoSpectify after that means you accept the new terms.

15. General

These terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-law rules, and disputes will be handled in the state or federal courts located there. If part of these terms can't be enforced, the rest still applies. These terms and our Privacy Policy are the whole agreement between us about GoSpectify.

Contact us

Questions about these terms or a charge: support@gospectify.com.